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BT accused of ‘bullying’ customers
BT's decision to pause broadband services for some customers has sparked accusations of…
Tag: customer service
Meta is expanding its AI agent Muse to small businesses
Meta has announced the expansion of its AI agent Muse to small businesses, introducing a suite…
Banks to Remain Open on Sunday Amid Proposed Nationwide Strike
In response to a proposed nationwide bank strike, banks will remain open on Sunday, September…
Airlines urge action after UK flights delayed and cancelled again
A technical issue at the Prestwick air traffic control center led to over 200 flight…
Meta Empowers AI Agents
Meta's WhatsApp Business Tools MCP, launched on September 15, 2026, integrates AI agents…
HDFC Bank Workforce Drops by Over 3,300 as Operations
HDFC Bank's recent decision to cut over 3,300 jobs due to automation highlights a…
Electrical retailer AO shifts UK call centre roles to South Africa
AO World is outsourcing up to 200 call centre roles to South Africa, resulting in significant…
